Fidelitrade Review

Fidelitrade Review

Last Updated on January 15, 2024 by Ben

FideliTrade is a precious metal investing firm. They provide complete service, and they are based in Wilmington, Delaware.

If you’re thinking about doing business with them, you may wonder if they’re a reputable and trustworthy company.

To learn more about this company, continue reading this article about the Fidelitrade review.

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What is FideliTrade?

In 1997, Jonathon Potts considered leaving Wilmington Trust. He was the vice president of the company, and he was in charge of the precious metals division. The bank announced that it would exit the precious metals business, threatening the jobs of everyone in the division. Instead of waiting for a bank reassignment, Jonathon purchased a precious metals company. Despite its unusualness, Jonathon thought it made sense.

Jon proposed accepting long-term bank customers. Because the bank wanted the best solution for its employees and customers, it received. The bank sent five division employees to the 1998 startup. The company has grown from a 720-square-foot office, and the 72,000-square-foot office space in four buildings houses over 50 full-time employees.

FideliTrade has several subsidiaries. It is one of the largest depositories in the country and is located in Delaware. IRA custodians, commodity exchanges, financial institutions, and individuals hold bullion. US Mint buyers include FideliTrade. The company and bullion were promising.

Unprecedented demand for services is being driven by global geopolitical and economic instability. As a result, many investors are looking for safe investments.

FideliTrade’s low-cost, transparent precious metals investing has drawn the attention of sophisticated money managers.


  • A diverse range of IRA-approved gold, silver, palladium, and platinum bullion is available.
    Attractive “Learning Center” with articles, FAQs, and videos
  • More than two decades in business proves the company is legitimate and trustworthy.
  • Reliable
  • Highly accomplished employees with a combined experience of 300 years
  • Provides secure, insured storage via the Delaware Depository
  • The US Mint’s Authorized Purchaser


  • There is no online store.
  • They do not have a preferred IRA custodian, so customers must search for one.
  • There are only a few reviews and ratings on the BBB and other online platforms.
  • There is no live chat support on the website.

Reviews and Testimonials

Reviews from BBB

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What are the Products and Services Offered

You can use them to buy or sell precious metals. Platinum, palladium, silver, and gold are examples. You can purchase and sell gold bars and coins, and they store their goods in their subsidiary. The storage depository, like the headquarters, is in Wilmington, Delaware. They also have custody services in different parts of the world, including Toronto and Zurich, for anyone who wants international storage options.

You can store your precious metals in either segregated or non-segregated storage. When choosing segregated storage, you can keep your metals in a separate facility, away from other clients’ bars and coins. Your bars arrive individually packaged and sealed in a container. They are labeled individually for assurance and peace of mind.

When you choose non-segregated storage, your precious metals are kept in the exact location of other customers. You can buy, sell, or receive your precious metals whenever possible.

They will also act as a dealer if you want to open a precious metals IRA. They collaborate with several IRA custodians. They will assist you in selecting the various precious metals you wish to include in your IRA.

When you choose FideliTrade as your preferred dealer, you will not be charged for shipping costs.

How Does it Work?

FideliTrade works with former clients of various precious metals operations, including the Wilmington Trust Company. They provide bullion services and deliver them directly from the source.

They obtain their bullion from the government as well as other commercial mints. They have an exchange-approved depository, which should give you peace of mind as a client, whether you are trading or utilizing their distribution services.

They are not in debt and have a lot of money. Can reassure clients that they will not disappear and will always meet their obligations on behalf of their customers.

Clients would not have to worry about the company failing to stay solvent and putting their precious metals at risk. Each client’s assets are insured up to $1 billion.


When you open an account with FideliTrade, you can get help with many of your precious metals transactions from someone with a lot of experience. FideliTrade does not employ commission-based salespeople.

As a result, you can always expect to receive the best advice that is not motivated by profit. Furthermore, a reputable company with decades of satisfied customers like yourself will provide you with the most competitive prices.

Your account is always available for both IRA and non-IRA transactions. You can also have your bullion stored in a variety of locations. FideliTrade will store bullion in the United States in Delaware and California, as well as globally in Toronto and Zurich.


Through their clearing service in Delaware, they provide precious metals trading and support services to investment managers and advisors.

Your clients can purchase various precious metals from coins and bars through Delaware Clearing Service.

They can take delivery of the precious metals or hold them safely and securely in custody, where they will be protected and insured. The entire service was designed with the investor and advisor in mind.

Any advisor can work directly with their client to optimize an investment plan and strategy. That best suits their financial goals while providing personalized guidance and the best market prices for their precious metals investments.

You can broaden your service offering by providing direct access to precious metals markets to your clients while leaving the operational framework to FideliTrade.

Banks and Brokers

Banks, investment funds, and brokerage firms are FideliTrade’s institutional clients, and they collaborate with wholesalers, dealers, and even exchanges.

Having a commercial account will allow you to trade different products easily.

You will be able to trade them online or over the phone. The commercial trading hours are 8 a.m. to 8 p.m. EST M-Th, and 8 a.m. to 5 p.m. EST on Fridays.

The company provides specialized precious metals administrative and clearing services to a global network of commercial entities.

They provide a comprehensive menu of custody, trading, delivery, and support services that assists brokerage firms and other commercial enterprises improve their investment product mix and add new services to their offerings.

It also allows them to earn more money while maximizing cross-selling opportunities and minimizing customer asset loss to other competitors. The best part is that this was obtained with little risk or expense.

FideliTrade Products

FideliTrade primarily sells bullion coins and bars in gold, silver, platinum, and palladium.

Gold American Eagle, Gold Canadian Maple Leaf, and Gold South African Krugerrand are a few examples.

  • Gold African Krugerrand Gold Austrian Philharmonic 1 Kilo Australian Kangaroo
  • Gold Bullion Bars, American Eagle Silver, Canadian Maple Leaf Silver, and 1000-0z Silver
  • Platinum American Eagle Bullion Bars, 1-0z Palladium Bullion Bars, Platinum Bullion Bars
  • 1-oz Palladium Bullion Bars and Canadian Maple Leaf Bullion Bars
  • Numismatic coins are typically rare collection pieces with far greater value than the metals that comprise the coin.

Gold prices rose in tandem with demand. A diverse selection of bullion coin and bar products are available for purchase and sale.

Does FideliTrade Offer Precious Metal IRAs?

Yes, by partnering, FideliTrade makes the process of establishing a precious metals IRA easier.

Designated custodians and depositories will assist you with the account.

Processes for creating and transferring funds, as well as IRA-approved bullion

You are only allowed one rollover per year. In transfer situations, money or funds are transferred directly from an older account into your precious metals IRA.

In transfer situations, money or funds are transferred directly from an older account into your precious metals IRA.

That standard states that any physical gold included in a precious metal IRA must have a purity grade of 0.995 or higher.

FideliTrade Custodian & Storage Options

FideliTrade has no preferred custodian. Instead, the selection of a custodian
is entirely up to you. In terms of depository services, the firm collaborates with the
Delaware Depository will provide both segregated and non-segregated storage options.

Storage & IRA Fees

Fidelitrade is a Delaware-based gold, silver, and unspecified precious metals IRA provider. Pallidum provides self-directed variable accounts with no depository fees. Customers can safely invest in gold and silver while benefiting from tax breaks through IRAs. Using top-tier custodians ensures the safety of your investments and provides complete transparency throughout the process.

FideliTrade Customer Support

FideliTrade Customer Support FideliTrade claims to offer world-class customer service; their staff members have a cumulative experience of 300 years in precious metals trading.

Furthermore, their staff is incentivized for service, not sales, which motivates them to serve clients without bias.

Trustworthy administrators can offer you legitimate certification about gold purchases made for you. They can demonstrate how your gold is appropriately stored in a good vault.

FideliTrade Review, Complaints & Ratings

FideliTrade is a great company with a well-designed website and excellent services. However, without many reviews and ratings, it’s challenging to know what its customers think of them.

Three stars out of five seem reasonable for the end of 2022..

  • BBB: (5/ 5) based on two reviews (view details)
  • Glassdoor: o (4.4 /5) based on three employee votes (view details)
  • BCA: N/A
  • Trustpilot: N/A
  • Yelp: ***** (0/ 5) (view details)
  • Trustlink: N/A

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You can use quite a few companies to handle this for you, and several good choices were listed in this content.

Augusta Precious Metals

Augusta Precious Metals

Star Rating

It provides the safest precious metals to IRA accounts. They were honest about prices and provided excellent service to thousands of clients. They take care of account setup, and client needs so clients can focus on buying gold for their IRAs.

Augusta Precious Metals’ top-notch educational videos help customers understand their gold investments. Harvard-educated economists set Augusta Precious Metals apart. The best-designed website shows they care about customers. Each customer has a gold assistant to help them buy gold.

Since 2012, Augusta Precious Metals has provided customized services and transparent pricing. Augusta Precious Metals provides gold IRA rollover and purchase advice to investors. Customer service and relationship building take precedence over profit maximization.

American Hartford Gold

star rating

Star Rating

American Hartford Gold (AHG) is a family-owned business that assists individuals and families in diversifying and protecting their wealth through using precious metals. These products include physical silver, gold, platinum coins and bars, and the innovative Gold IRA. American Hartford Gold provides a wealth of precious metals market information and historical perspective to new and experienced investors through its website, publications, and expert Product Specialists. The company is committed to providing this information for free to ensure that investors make the best decisions without pressure.

Metals FideliTrade Reviews- summary FideliTrade (FideliTrade Incorporated) is a bullion dealer and precious metals IRA provider based in Wilmington, Delaware.


Star Rating

If you want to roll over or start a gold IRA, Goldco Precious Metals is an excellent place to invest. Suppose you have an IRA, 401(k), 403(b), TSP, savings, or another tax-advantaged retirement account. In that case, a Goldco Specialist can help you protect your assets with a Precious Metals IRA.

Customers can buy gold and silver directly from Goldco. A Goldco Specialist can help you invest your savings in precious metals if you have a savings account.

The Business Consumer Alliance gives Goldco a triple-A, and the Better Business Bureau gives it an A+. Their reliability, customer service, and ethics have earned them thousands of positive reviews.

Goldco was named Company of the Year at the American Business Awards in 2021. Five times in the past few years, the company has been listed among the 5000 fastest-growing private companies by Inc. in the nation.

Goldco sells IRA-approved primarily gold and silver coins and works with precious metals IRA holders. Clients get detailed information, like videos and e-books, to help them create and build the perfect precious metals portfolio to reach their goals.

Goldco says their business model and relationships are based on trust and how well their gold and silver experts get along with customers.

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Final Thought – Fidelitrade Review

FidelTrade is a legitimate website that provides legitimate services. So far, they appear to be trustworthy. If there is one thing to add, it is that the company has no online ratings from its customers.

Based on your perspective, this could be a good or bad thing. It’s wonderful that no one has anything negative to say about the company.

However, trusting a firm would be much easier if actual people testified about their experiences with that company.

Reviews and ratings not only provide prospective customers an indication of how wonderful a company’s service is, but they also give them an idea of how many customers a firm has.

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